Client Support Coordinator

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Created Date:

09-January-2012

Job Category:

Project Management

Job Country:

United States

Job City:

Atlanta

Job State:

GEORGIA

Job Type:

Full Time

Preferred Degree:

Bachelors

Job Description

With over 700 clients, Pardot is one of the fastest growing companies in Atlanta. Pardot is looking for Client Support Coordinators to research and resolve inbound support requests from its growing client base.

Responsibilities:

• Have fun and be passionate about your work (#1)
• Research and respond to support requests in a thorough and timely manner
• Contribute to product documentation, knowledge base articles, and support process improvements
• Work with engineering team to replicate or troubleshoot any product issues
• Participate in the Pardot client community

Please submit your resume to http://www.pardot.com/company/careers.html

Job Qualifications

Requirements:

• BA/BS/MS degree
• 1-2 years of experience in interactive sales and marketing (analytics, email marketing, CRM)
• Quick grasp of technical concepts
• Command of CSS and HTML
• CRM (salesforce.com, SugarCRM, NetSuite, etc.) experience a plus
• Strong interpersonal skills
• Located in the Atlanta metropolitan area

Unfortunately at this time we are unable to offer sponsorship or relocation.

This position is based in Atlanta, GA. We offer competitive salaries, ridiculously good benefits, and an extremely fun environment.

Pardot

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Client Support Coordinator

Pardot

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